I Lost My Balance Test ID How Do I Proceed?
Unfortunately I've lost my test ID - but I wrote my name on the test, when I send it, so perhaps they can find it.
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Thank you for your inquiry!
Unfortunately, the test-ID is the only way to track down the test results. We strongly recommend that you always take a picture of the test-ID, so it won't get lost.
If you would like to order a new test please contact our customer service via email, phone or chat.
Best regards,