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I lost my Balance Test ID, what do I do?

Unfortunately I've lost my test ID - but I wrote my name on the test, when I send it, so perhaps they can find it.
Natja Report inappropriate content


  • Hi Natja,

    Thank you for your inquiry!

    Unfortunately, the test-ID is the only way to track down the test results. We strongly recommend that you always take a picture of the test-ID, so it won't get lost.

    If you would like to order a new test, we can offer it to you with -30% discount. Please contact our customer service via email or phone, if you would like to place an order.

    Best regards,
    Tiina Customer Service
  • Hi,

    Then I would like to order a new test to a 30% discount.
    Best Regards
    Natja Sørensen
  • Hi Natja,

    Thank you for your message!

    Please contact our customer service with your ID-number either via email ( or by phone, and we will create an order for you.

    Kind regards,
    Tiina Customer Service

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