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Why is my customer a Retail customer?

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  • Premier customers ordered and paid for a startkit with a bounded monthly subscription. They get discounted prices and other offers. All other customers are Retail customers, they are not bounded and pay Retail prices.

    When your Retail customer enrolls a Premier Kit your customer will turn into a Premier Customer.
    Your customer who enrolled a Premier Kit and has not yet paid, is still a Retail customer until their payment is registered.
    Zinzino Customer service

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