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What Are Zinzino's Terms And Conditions?

What are Zinzinos terms and conditions?
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  • Zinzino offers the right to withdraw from an order within 30 days without giving any reason. To exercise the right of withdraw, you must inform us of your decision to withdraw from our contract by an unequivocal statement (e.g. a letter sent by post, fax or email). It must be clearly stated that you have changed your mind. Follow the link to Customer Service for our contact information.

    NOTE! If you are a subscription customer, there may be other rules which apply to the right to withdraw. For more information about the terms and conditions, please refer to your terms and conditions located in your contract.

    When you want to invoke your right to rescind:
    You are responsible for keeping the product in remarkable condition. You may not use the goods, but you may carefully examine it. If the goods are damaged, Zinzino has the right to demand compensation for the reduction in value of the goods. If the goods disappear because of your negligence, you will lose your right to withdraw.
    Zinzino Customer service
  • Hi,

    Where do I find the contract? My friend enrolled me, I never saw any of the terms and conditions. Is there any personal page where I can sign in and have my information available?
    ElleSz
  • Hi Elle,

    Thank you for your inquiry!

    When you were registered as a customer, you have received a Welcome to Zinzino email in which you can find a link to the terms and conditions. In the email you will also find your ID number (user name) and password, with which you can sign in at www.zinzino.com.

    If you wish to have a copy of your customer contract, please contact the Zinzino partner who enrolled you.

    Kind regards,
    Tiina Customer Service
  • Hello Tina,

    Many thanks for you reply. All good, I found the mail.

    Have a nice day!
    Elle
    ElleSz

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