To latest comment
The comment you are looking for have either been moved to a new discussion or been deleted.

Temperatures and processes for making the Balance oil

I wander about the process on Lysi. What temperatur are they using during the different processes?
 When I read on their webpage I only find very limited information "The process includes neutralization, bleaching, winterization, distillation, deodorization and standardization."
What I know about other oils and how to make margarine, many companies uses similar processes which affect the sensitive unsaturated fats very negatively.

I also want to know if the fish are captured in a ethic way (https://www.msc.org/?set_language=en), like only choose responsibly caught fish, that is handled with care and can be traced right back to a sustainable source.
Is trawling used to capture the fish?

How many kilo fish is needed to produce one liter of fish oil?

I also want to know if it is a special kind of olives (extra rich in polyphenols) used for the Balande oil? Ore is it the process making the live oil that let the oil contain more of the polyphenols. I ask because the oil is clear and what I know is unfiltered olive oil richer in polyphenols. 

Is the fish oil and olive oil simply poured together or is there some process?

The lemon flavour is it etheric lemon oil?
I noticed that the orange, lemon, mint flavour is aroma (synthetic I assume?) How come that the taste is not natural flavours?

Some other companies also have vegan EFA from algae. Is there such a product in the pipeline? 
Ellinor Albinsdotter Report inappropriate content

Comments

  • Hello Ellinor,

    Thank you for your interest in our products and questions, we are sorry it has taken a little while to return to you.  We needed to collect data from our experts and that took a little bit of time.

    We use a standardized refining process to produce fish oil from the fish and the temperatures and other processing steps are optimized to produce the best quality of fish oil.

    Lysi is a member of the sustainability program, Friend of the Sea, which involves certification of sustainable seafood from fisheries and aqua culture.  As far as the kilos of fish to produce the oil, we concentrate on the quality of the oil and the health benefits derived from it.  The lemon flavor we use is etheric lemon oil, the orange/lemon/mint flavor is a combination between natural and artificial flavors.  This flavor is used as it is more easily standardized so that the results are better for the consumer.

    At this time we do not see a product that is vegan from EFA at this time.  

    Hope this helps!  If not, you can always come back to us and we can try and help you further.  

    Vanessa Partner Support
  • I would like to point out that the answers are not detailed enough. And not all of them have been answered. This is a really interesting subject and questions are precise. Please go in details and answer also the questions that include olives and pouring oils together.
    Shasha
  • Hello Shasha,

    We try to answer your questions as detailed as we can but we can´t give you all details about everything in our products since we want to protect our products.

    Specially selected olives with high polyphenol content are used to produce the extra virgin olive oil in the Balance products. The polyphenol content occur naturally from the cultivator of olive (type of olive used), and from the time of harvest.

    The olive oil is extra virgin, which means it is cold-pressed and therefore it has not gone through a refining process. This is done to maintain the positive constituents of the olive oil that otherwise had disappeared during such refinement process.

    Exactly how we mix the oil is not an information we give out as a company


    Have a great day!
    Emelie Director Support
  • Its a very nice post thanks for sharing this post..
    aarohi
  • Hello Aarohi,

    Thank you so much for your kind words!  We strive to give the best answers we can for our customers and partners so we appreciate your feedback.

    Have a wonderful day!

    Vanessa Partner Support
  • Hello,

    Like Shasha and Ellionor I'm also very interested in knowing more details about the production of the balance oil...like the temperature!
    Of course there are things that cannot be told about the production I think everyone understands that, but I do not understand why you cannot tell which temperature is being used....several customers have asked me exactly that question, and it is annoying not to be able to give an answer.
    Concerning the different processes in producing the oil like Ellionor mentions
    neutralization, bleaching, winterization, distillation, deodorization and standardization
    could frighten customers away....but I now know that Zinzinos products are great after having done 2 tests myself and feeling the difference + seeing many test results from customers who have used other omega 3 products and the difference when they shift to Zinzinos balance oil.
    So I'm convinced that the balance oil is a great product, but I think its very important being able to inform customers who ask questions and not just say we cannot tell because we have to protect the products....customers today wants information or they will buy an omega 3 oil somewhere else!

    I have also been wondering if the olive oil used is organic or not?
    But I guess its not the case?

    Another question that I often get is why the oil is in plastic bottles....we know we need to reduce and avoid plastic whenever possible!
    Are there any plans being made to find another material as a container for the oil?

    Thank you in advance for your answer
    Birgit Hald

    Birgit Hald
  • Hello Birgit,

    Thank you for your inquiry! You have raised some interesting points! We have sent your inquiry onto our house expert and we hope to hear from them soon.

    As soon as we get answers from them, we will notify you!  Thank you again for being a part of Zinzino and stay tuned!
    Vanessa Partner Support
  • Hi Vanessa,

    10th February I asked some questions concerning the production of the balance oil but I still have not got an answer....could you please help me to find an answer?
    Also concerning the plastic bottles most of our customers are very concerned about the environment and I just saw that Urtekram (a Danish compagny) now is using a plastic bottle that is made 70% out of sugar cane....does Zinzino have any plans about changing the plastic bottles that they use?

    Thank you in advance for your help.
    Kind regards
    Birgit Hald
    Birgit Hald
  • Hello Birgit,

    Thank you for coming back to us, I am sorry that it seems we did not get back to you!  Have you looked through our forum for your answers?  I have found one answer that will help with the Olive oil question.  ​Information​​​ regarding our plastics, and at this time Zinzino is not changing their packaging but we will keep our customers and partners up to date if that changes. 

    Please look through our forum if you have not already and see if you can find answers there, if not come back to us and we will gladly help you further.
    Vanessa Partner Support
  • Regarding plastic waste I had an idea if there is any way (before you find not "plastic" solution for bottles) chance that customer would send you bottles for another use. Or maybe to have some pick up points for empty plastics that you can then reuse. I'm not sure how realistic this idea is, but I'm sure that people who want to protect our nature would make step forward. Is there any way to move such an idea forward. This is in case there is no other solution that could be found.
    Michaela
  • Hello Michaela,

    Thank you for your feedback, we will send that to our Founders and see what they think! It is always good to stay environmentally friendly, so we appreciate your feedback.

    Have a great day,
    Vanessa Partner Support

Add your comment or create a new post

Your name and post can be seen by everyone.Your e-mail will never be shown publicly.