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Question about binding period

I accept and understand that the subscription time of 6 Month has to be fulfilled, but how come its not possible to cancel the subscription before the end of the 6th month, with an end date just after the 6th month??

Comments

  • Hi Jorgen,

    Thank you for your inquiry!

    Unfortunately we cannot save the cancellation in our system beforehand: the earliest we can start the 30-day cancellation period, is when the customer has only one monthly installment left of their subscription (i.e. 5 of the 6 already paid).

    Kind regards,
    Tiina Partner Support

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