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My Espresso Machine from Zinzino Does Not Work Correctly, What Do I Do?

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  • We would like to apologize that your coffee machine is not working properly.*  We kindly ask you to contact our coffee service department, you can do this by contacting our customer service department. 

    Please keep in mind, in order to help you we ask you to have your customer id number available, this should be the number the coffee machine was purchased under.  And also, your coffee machine's serial number, if you have these items above available when contacting us it will help the process of helping you go faster and smoother so that you can enjoy your coffee again soon!

    If you are interested on how you set your coffee cup/mug settings on your coffee machine please see our post.

    *PLEASE NOTE: Our coffee machines and products are only available in selected countries.  
    Vanessa Partner Support

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