To latest comment

How Do I Change the Flavor In My Subscription?

Zinzino Customer service Report inappropriate content
Show best answer

Comments

    • Sign in to your personal account
    • Go to subscriptions and click on "change flavor"
    • Choose your flavor and then click "continue"
    • Click on "show items included in kit" to view the new flavor
    Your new flavor will be sent in your next order!

    Please Note:  You cannot change your flavor in an order that is already paid for. And you can only change the flavor in your subscription if your subscription offers more than one flavor.

    If you wish to change your subscription, please see the question ​How Do I Change my Subscription?​​​

    Zinzino Customer service
  • I do not have change flavor botton on my count. I have only the option to change the substription. Please help.
    Angela
  • Hi Angela!

    Thank you for your message!

    This is because you have an AquaX subscription at the moment and there is only one flavour of that particular product. Would you like to change your subscription to a "regular" BalanceOil (NOK 249)? Which flavour would you like?

    Kind regards,
    Tiina Customer Service
  • Hi again. Yes, I would like the orange /lemon /mint Balanceoil from now on. Thank you very much.
    Kind regards, Angela.
    Angela
  • Hi Angela,

    The change has now been made to your subscription.

    Kind regards,
    Tiina Customer Service
  • Dear Customer Service!

    I also would like grapefruit taste instead of lemon-orange-mint version and a smaller size. Is it already available in smaller size this taste? Pls help me because I cannot do the modification on my page.
    Thanks
    Eszter Kovács
    Eszter Kovacs22
  • Hello Eszter,

    Thank you for your inquiry! We have now changed your BalanceOil flavor to Grapefruit, Lemon, Lime. We do not have a smaller bottle of this flavor, sorry.

    Have a great day,
    Vanessa Partner Support

Add your comment or create a new post

Your name and post can be seen by everyone.Your e-mail will never be shown publicly.