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Change a Customers Address

I have 3 people registered under my account and I'm wondering if I can edit the address for one of those customers?
Paije Buyink Report inappropriate content

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  • Hello Paije,

    Thank you for your inquiry! Actually, your customer will need to let us know via a telephone call or an email! And then we can gladly help them change their address.

    Have a wonderful day,
    Vanessa Partner Support
  • Hello I will move to Dubai in August, my question is if you can send me my September order already to Dubai?
    Andrea Hirschi
  • Hello Andrea,

    Thank you for you inquiry! If you would like we can create a single order for the rest of your subscription products for it to be delivered in Switzerland? We offer this because we do not have subscription orders in Dubai, only single item orders.

    Please let us know how you would like to continue by emailing us at: support.ch@zinzino.com

    Have a great day,
    Vanessa Partner Support
  • Hey Vanessa

    Thanks for the quick answer, than we do the sending every 3 months to my shop, so the normal Adresse. And please if you can change, I don’t like the vegan oil, can you send me instead more of the other?
    Andrea Hirschi
  • Hello Andrea,

    You are very welcome we are glad we could help! We have left your address as is and changed your second oil to our regular flavor.

    Have a good day,
    Vanessa Partner Support

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