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By accident

By accident, I ordered x3 the same order. How do I cancel two before they are activated and sent to me? I kept trying because as I  kept getting 'no payment try again later'. I have not paid yet but it will be delivered with my oil order.

Douglas Hill Report inappropriate content


  • Hello Douglas,

    Thank you for you inquiry!  We have cancelled the two extra orders and you just have one open order now.  Hope this helps!

    Have a wonderful day,
    Vanessa Partner Support
  • Dear All,

    I've ordered the requested product 2 times, accidentally.
    Would you be so kind as to cancel my second order.

    Thank you for your help!

    All the best,
  • Hello Beata,

    Thank you for your inquiry! We have now canceled your second order.

    Have a wonderful day,
    Vanessa Partner Support

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