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AutoOrder

Hello!
Can i change my auto order from oil to Xtend before the 12 months has gone?

Comments

  • Hi Petter,

    Thank you for your post!

    Yes, it is possible to change the product in your subscription. Please send us an email with your request and the customer-ID this change concerns.

    Have a nice day!
    Kind regards,
    Tiina Partner Support
  • How can I change my creditcardnumber
  • Hi Sjoukje,

    Thank you for your message!

    How do I update my credit card details?
    • >Log on your customer account at www.zinzino.com
    • >Go to auto order
    • >Mark use card payment and click on update credit card information
    • >Click on save changes
    • A new order will be created and 0,10€ will be charged from your new credit card. When you have followed these instructions your credit card is up to date.

    If you have an open order and want to pay your order with your new credit card, follow this instruction
    • >Log on your customer account at www.zinzino.com
    • >Go to orders and click on pay for order 
    • >Use card payment and click on pay for order, follow the payment instructions
    Kind regards,
    Tiina Partner Support
  • Hello,
    how to cancel my auto order? I don't like to receive any product from you.

    Aurelijus
  • Hi Aurelijus,

    Thank you for your message!

    Please contact our customer service either by phone (+46 31 771 7169) or by sending an email to info@zinzino.com.

    Kind regards,
    Tiina Partner Support
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